NSA Handbook ( UPDATE : Version 2 )
Security Guidelines
This handbook is designed to introduce you to some of the basic security principles
and procedures with which all NSA employees must comply. It highlights some
of your security responsibilities, and provides guidelines for answering questions you
may be asked concerning your association with this Agency. Although you will
be busy during the forthcoming weeks learning your job, meeting co-workers, and
becoming accustomed to a new work environment, you are urged to become
familiar with the security information contained in this handbook. Please note that a
listing of telephone numbers is provided at the end of this handbook should you
have any questions or concerns.
Introduction
In joining NSA you have been given an opportunity to participate in the activities
of one of the most important intelligence organizations of the United States
Government. At the same time, you have also assumed a trust which carries
with it a most important individual responsibility--the safeguarding of sensitive
information vital to the security of our nation.
While it is impossible to estimate in actual dollars and cents the value of the work
being conducted by this Agency, the information to which you will have access at
NSA is without question critically important to the defense of the United States.
Since this information may be useful only if it is kept secret, it requires a very special
measure of protection. The specific nature of this protection is set forth in various
Agency security regulations and directives. The total NSA Security Program,
however, extends beyond these regulations. It is based upon the concept that
security begins as a state of mind. The program is designed to develop an appreciation
of the need to protect information vital to the national defense, and to foster the
development of a level of awareness which will make security more than routine
compliance with regulations.
At times, security practices and procedures cause personal inconvenience. They
take time and effort and on occasion may make it necessary for you to voluntarily
forego some of your usual personal perogatives. But your compensation for the
inconvenience is the knowledge that the work you are accomplishing at NSA, within
a framework of sound security practices, contributes significantly to the defense and
continued security of the United States of America.
I extend to you my very best wishes as you enter upon your chosen career or
assignment with NSA.
Philip T. Pease
Director of Security
INITIAL SECURITY RESPONSIBILITIES
Anonymity
Perhaps one of the first security practices with which new NSA personnel should
become acquainted is the practice of anonymity. In an open society such as ours,
this practice is necessary because information which is generally available to the
public is available also to hostile intelligence. Therefore, the Agency mission is best
accomplished apart from public attention. Basically, anonymity means that NSA personnel
are encouraged not to draw attention to themselves nor to their
association with this Agency. NSA personnel are also cautioned neither to confirm nor
deny any specific questions about NSA activities directed to them by
individuals not affiliated with the Agency.
The ramifications of the practice of anonymity are rather far reaching, and its success
depends on the cooperation of all Agency personnel. Described below you will
find some examples of situations that you may encounter concerning your employment
and how you should cope with them. Beyond the situations cited, your
judgement and discretion will become the deciding factors in how you respond to
questions about your employment.
Answering Questions About Your Employment
Certainly, you may tell your family and friends that you are employed at or assigned
to the National Security Agency. There is no valid reason to deny them this
information. However, you may not disclose to them any information concerning
specific aspects of the Agency's mission, activities, and organization. You should
also ask them not to publicize your association with NSA.
Should strangers or casual acquaintances question you about your place of employment,
an appropriate reply would be that you work for the Department of
Defense. If questioned further as to where you are employed within the Department of
Defense, you may reply, "NSA." When you inform someone that you work
for NSA (or the Department of Defense) you may expect that the next question will be,
"What do you do?" It is a good idea to anticipate this question and to
formulate an appropriate answer. Do not act mysteriously about your employment, as
that would only succeed in drawing more attention to yourself.
If you are employed as a secretary, engineer, computer scientist, or in a clerical,
administrative, technical, or other capacity identifiable by a general title which in no
way indicates how your talents are being applied to the mission of the Agency, it is
suggested that you state this general title. If you are employed as a linguist, you
may say that you are a linguist, if necessary. However, you should not indicate the
specific language(s) with which you are involved.
The use of service specialty titles which tend to suggest or reveal the nature of the
Agency's mission or specific aspects of their work. These professional titles, such
as cryptanalyst, signals collection officer, and intelligence research analyst, if given
verbatim to an outsider, would likely generate further questions which may touch
upon the classified aspects of your work. Therefore, in conversation with outsiders,
it is suggested that such job titles be generalized. For example, you might indicate
that you are a "research analyst." You may not, however, discuss the specific nature
of your analytic work.
Answering Questions About Your Agency Training
During your career or assignment at NSA, there is a good chance that you will receive
some type of job-related training. In many instances the nature of the training
is not classified. However, in some situations the specialized training you receive will
relate directly to sensitive Agency functions. In such cases, the nature of this
training may not be discussed with persons outside of this Agency.
If your training at the Agency includes language training, your explanation for the source
of your linguistic knowledge should be that you obtained it while working for
the Department of Defense.
You Should not draw undue attention to your language abilities, and you may not
discuss how you apply your language skill at the Agency.
If you are considering part-time employment which requires the use of language or
technical skills similar to those required for the performance of your NSA
assigned duties, you must report (in advance) the anticipated part-time work through
your Staff Security Officer (SSO) to the Office of Security's Clearance Division
(M55).
Verifying Your Employment
On occasion, personnel must provide information concerning their employment to
credit institutions in connection with various types of applications for credit. In such
situations you may state, if you are a civilian employee, that you are employed by NSA
and indicate your pay grade or salary. Once again, generalize your job title. If
any further information is desired by persons or firms with whom you may be dealing,
instruct them to request such information by correspondence addressed to:
Director of Civilian Personnel, National Security Agency, Fort George G. Meade,
Maryland 20755-6000. Military personnel should use their support group
designator and address when indicating their current assignment.
If you contemplate leaving NSA for employment elsewhere, you may be required to
submit a resume/job application, or to participate in extensive employment
interviews. In such circumstances, you should have your resume reviewed by the
Classification Advisory Officer (CAO) assigned to your organization. Your CAO
will ensure that any classified operational details of your duties have been
excluded and will provide you with an unclassified job description. Should you
leave the Agency before preparing such a resume, you may develop one and
send it by registered mail to the NSA/CSS Information Policy Division (Q43) for review.
Remember, your obligation to protect sensitive Agency information extends beyond
your employment at NSA.
The Agency And Public News Media
From time to time you may find that the agency is the topic of reports or articles
appearing in public news media--newspapers, magazines, books, radio and TV. The
NSA/CSS Information Policy Division (Q43) represents the Agency in matters involving
the press and other media. This office serves at the Agency's official media
center and is the Director's liaison office for public relations, both in the community
and with other government agencies. The Information Policy Division must
approve the release of all information for and about NSA, its mission, activities, and
personnel. In order to protect the aspects of Agency operations, NSA
personnel must refrain from either confirming or denying any information concerning
the Agency or its activities which may appear in the public media. If you are
asked about the activities of NSA, the best response is "no comment." You should
the notify Q43 of the attempted inquiry. For the most part, public references to
NSA are based upon educated guesses. The Agency does not normally make a
practice of issuing public statements about its activities.
GENERAL RESPONSIBILITIES
Espionage And Terrorism
During your security indoctrination and throughout your NSA career you will become
increasingly aware of the espionage and terrorist threat to the United States.
Your vigilance is the best single defense in protecting NSA information, operations,
facilities and people. Any information that comes to your attention that suggests
to you the existence of, or potential for, espionage or terrorism against the U.S. or
its allies must be promptly reported by you to the Office of Security.
There should be no doubt in your mind about the reality of the threats. You are now
affiliated with the most sensitive agency in government and are expected to
exercise vigilance and common sense to protect NSA against these threats.
Classification
Originators of correspondence, communications, equipment, or documents within
the Agency are responsible for ensuring that the proper classification, downgrading
information and, when appropriate, proper caveat notations are assigned to such material.
(This includes any handwritten notes which contain classified information).
The three levels of classification are Confidential, Secret and Top Secret. The NSA
Classification Manual should be used as guidance in determining proper
classification. If after review of this document you need assistance, contact the
Classification Advisory Officer (CAO) assigned to your organization, or the
Information Policy Division (Q43).
Need-To-Know
Classified information is disseminated only on a strict "need-to-know" basis. The
"need-to-know" policy means that classified information will be disseminated only to
those individuals who, in addition to possessing a proper clearance, have a requirement
to know this information in order to perform their official duties (need-to-know). No person
is entitled to classified information solely by virtue of office, position, rank, or security clearance.
All NSA personnel have the responsibility to assert the "need-to-know" policy as part of
their responsibility to protect sensitive information. Determination of "need-to-know" is a
supervisory responsibility. This means that if there is any doubt in your mind as to an
individual's "need-to-know," you should always check with
your supervisor before releasing any classified material under your control.
For Official Use Only
Separate from classified information is information or material marked "FOR OFFICIAL
USE ONLY" (such as this handbook). This designation is used to identify
that official information or material which, although unclassified, is exempt from the
requirement for public disclosure of information concerning government activities
and which, for a significant reason, should not be given general circulation. Each
holder of "FOR OFFICAL USE ONLY" (FOUO) information or material is
authorized to disclose such information or material to persons in other departments
or agencies of the Executive and Judicial branches when it is determined that the
information or material is required to carry our a government function. The recipient
must be advised that the information or material is not to be disclosed to the
general public. Material which bears the "FOR OFFICIAL USE ONLY" caveat does
not come under the regulations governing the protection of classified
information. The unauthorized disclosure of information marked "FOR OFFICIAL USE
ONLY" does not constitute an unauthorized disclosure of classified defense
information. However, Department of Defense and NSA regulations prohibit the
unauthorized disclosure of information designated "FOR OFFICIAL USE ONLY."
Appropriate administrative action will be taken to determine responsibility and to apply
corrective and/or disciplinary measures in cases of unauthorized disclosure of
information which bears the "FOR OFFICIAL USE ONLY" caveat. Reasonable care
must be exercised in limiting the dissemination of "FOR OFFICIAL USE
ONLY" information. While you may take this handbook home for further study,
remember that is does contain "FOR OFFICIAL USE ONLY" information which
should be protected.
Prepublication Review
All NSA personnel (employees, military assignees, and contractors) must submit
for review any planned articles, books, speeches, resumes, or public statements that
may contain classified, classifiable, NSA-derived, or unclassified protected information
, e.g., information relating to the organization, mission, functions, or activities
of NSA. Your obligation to protect this sensitive information is a lifetime one. Even
when you resign, retire, or otherwise end your affiliation with NSA, you must
submit this type of material for prepublication review. For additional details, contact
the Information Policy Division (Q43) for an explanation of prepublication
review procedures.
Personnel Security Responsibilities
Perhaps you an recall your initial impression upon entering an NSA facility. Like most
people, you probably noticed the elaborate physical security
safeguards--fences, concrete barriers, Security Protective Officers, identification
badges, etc. While these measures provide a substantial degree of protection for the
information housed within our buildings, they represent only a portion of the overall Agency
security program. In fact, vast amounts of information leave our facilities
daily in the minds of NSA personnel, and this is where our greatest vulnerability lies.
Experience has indicated that because of the vital information we work with at
NSA, Agency personnel may become potential targets for hostile intelligence efforts.
Special safeguards are therefore necessary to protect our personnel.
Accordingly, the Agency has an extensive personnel security program which establishes
internal policies and guidelines governing employee conduct and activities.
These policies cover a variety of topics, all of which are designed to protect both you
and the sensitive information you will gain through your work at NSA.
Association With Foreign Nationals
As a member of the U.S. Intelligence Community and by virtue of your access to sensitive
information, you are a potential target for hostile intelligence activities carried out by or on
behalf of citizens of foreign countries. A policy concerning association with foreign nationals
has been established by the Agency to minimize the likelihood that its personnel might become
subject to undue influence or duress or targets of hostile activities through foreign relationships.
As an NSA affiliate, you are prohibited from initiating or maintaining associations (regardless of
the nature and degree) with citizens or officials of communist-controlled, or other countries
which pose a significant threat to the security of the United States and its interests. A
comprehensive list of these designated countries is available from your Staff Security Officer
or the Security Awareness Division. Any contact with citizens of these countries, no matter
how brief or seemingly innocuous, must be reported as soon as possible to your Staff Security
Officer (SSO). (Individuals designated as Staff Security Officers are assigned to every
organization; a listing of Staff Security Officers can be found at the back of this handbook).
Additionally, close and continuing associations with any non-U.S. citizens which are
characterized by ties of kinship, obligation, or affection are prohibited. A waiver
to this policy may be granted only under the most exceptional circumstances when
there is a truly compelling need for an individual's services or skills and the security
risk is negligible.
In particular, a waiver must be granted in advance of a marriage to or cohabitation with
a foreign national in order to retain one's access to NSA information. Accordingly, any
intent to cohabitate with or marry a non-U.S. citizen must be reported immediately to
your Staff Security Officer. If a waiver is granted, future
reassignments both at headquarters and overseas may be affected.
The marriage or intended marriage of an immediate family member (parents, siblings,
children) to a foreign national must also be reported through your SSO to the
Clearance Division (M55).
Casual social associations with foreign nationals (other than those of the designated
countries mentioned above) which arise from normal living and working
arrangements in the community usually do not have to be reported. During the
course of these casual social associations, you are encouraged to extend the usual
social amenities. Do not act mysteriously or draw attention to yourself (and possibly to NSA)
by displaying an unusually wary attitude.
Naturally, your affiliation with the Agency and the nature of your work should not
be discussed. Again, you should be careful not to allow these associations to
become close and continuing to the extent that they are characterized by ties of
kinship, obligation, or affection.
If at any time you feel that a "casual" association is in any way suspicious, you
should report this to your Staff Security Officer immediately. Whenever any doubt
exists as to whether or not a situation should be reported or made a matter of record,
you should decided in favor of reporting it. In this way, the situation can be
evaluated on its own merits, and you can be advised as to your future course of action.
Correspondence With Foreign Nationals
NSA personnel are discouraged from initiating correspondence with individuals who are
citizens of foreign countries. Correspondence with citizens of communist-controlled or other
designated countries is prohibited. Casual social correspondence, including the "penpal"
variety, with other foreign acquaintances is acceptable and need not be reported. If,
however, this correspondence should escalate in its frequency or nature, you should
report that through your Staff Security Officer to the Clearance Division (M55).
Embassy Visits
Since a significant percentage of all espionage activity is known to be conducted
through foreign embassies, consulates, etc., Agency policy discourages visits to
embassies, consulates or other official establishments of a foreign government. Each
case, however, must be judged on the circumstances involved. Therefore, if you
plan to visit a foreign embassy for any reason (even to obtain a visa), you must consult
with, and obtain the prior approval of, your immediate supervisor and the
Security Awareness Division (M56).
Amateur Radio Activities
Amateur radio (ham radio) activities are known to be exploited by hostile intelligence
services to identify individuals with access to classified information; therefore,
all licensed operators are expected to be familiar with NSA/CSS Regulation 100-1,
"Operation of Amateur Radio Stations" (23 October 1986). The specific
limitations on contacts with operators from communist and designated countries
are of particular importance. If you are an amateur radio operator you should advise
the Security Awareness Division (M56) of your amateur radio activities so that detailed
guidance may be furnished to you.
Unofficial Foreign Travel
In order to further protect sensitive information from possible compromise resulting
from terrorism, coercion, interrogation or capture of Agency personnel by hostile
nations and/or terrorist groups, the Agency has established certain policies and
procedures concerning unofficial foreign travel.
All Agency personnel (civilian employees, military assignees, and contractors) who
are planning unofficial foreign travel must have that travel approved by submitting
a proposed itinerary to the Security Awareness Division (M56) at least 30 working
days prior to their planned departure from the United States. Your itinerary should be
submitted on Form K2579 (Unofficial Foreign Travel Request). This form provides
space for noting the countries to be visited, mode of travel, and dates of departure
and return. Your immediate supervisor must sign this form to indicate whether or not
your proposed travel poses a risk to the sensitive information, activities, or projects of
which you may have knowledge due to your current assignment.
After your supervisor's assessment is made, this form should be forwarded to the
Security Awareness Director (M56). Your itinerary will then be reviewed in light of
the existing situation in the country or countries to be visited, and a decision for
approval or disapproval will be based on this assessment. The purpose of this policy
is to limit the risk of travel to areas of the world where a threat may exist to you
and to your knowledge of classified Agency activities.
In this context, travel to communist-controlled and other hazardous activity areas
is prohibited. A listing of these hazardous activity areas is prohibited. A listing of
these hazardous activity areas can be found in Annex A of NSA/CSS Regulation No.
30-31, "Security Requirements for Foreign Travel" (12 June 1987). From time
to time, travel may also be prohibited to certain areas where the threat from hostile
intelligence services, terrorism, criminal activity or insurgency poses an unacceptable
risk to Agency employees and to the sensitive information they possess. Advance travel
deposits made without prior agency approval of the proposed travel may result in financial
losses by the employee should the travel be disapproved, so it is important to obtain
approval prior to committing yourself financially. Questions regarding which areas of the
world currently pose a threat should be directed to the Security Awareness Division (M56).
Unofficial foreign travel to Canada, the Bahamas, Bermuda, and Mexico does not
require prior approval, however, this travel must still be reported using Form
K2579. Travel to these areas may be reported after the fact.
While you do not have to report your foreign travel once you have ended your
affiliation with the Agency, you should be aware that the risk incurred in travelling to
certain areas, from a personal safety and/or counterintelligence standpoint, remains
high. The requirement to protect the classified information to which you have had
access is a lifetime obligation.
Membership In Organizations
Within the United States there are numerous organizations with memberships ranging
from a few to tens of thousands. While you may certainly participate in the activities of
any reputable organization, membership in any international club or professional
organization/activity with foreign members should be reported through your Staff Security
Officer to the Clearance Division (M55). In most cases there are no security concerns or
threats to our employees or affiliates. However, the Office of Security needs the opportunity
to research the organization and to assess any possible risk to you and the information to
which you have access.
In addition to exercising prudence in your choice of organizational affiliations, you
should endeavor to avoid participation in public activities of a conspicuously
controversial nature because such activities could focus undesirable attention
upon you and the Agency. NSA employees may, however, participate in bona fide
public affairs such as local politics, so long as such activities do not violate the
provisions of the statutes and regulations which govern the political activities of all
federal employees. Additional information may be obtained from your Personnel Representative.
Changes In Marital Status/Cohabitation/Names
All personnel, either employed by or assigned to NSA, must advise the Office of
Security of any changes in their marital status (either marriage or divorce),
cohabitation arrangements, or legal name changes. Such changes should be
reported by completing NSA Form G1982 (Report of Marriage/Marital Status
Change/Name Change), and following the instructions printed on the form.
Use And Abuse Of Drugs
It is the policy of the National Security Agency to prevent and eliminate the
improper use of drugs by Agency employees and other personnel associated with
the Agency. The term "drugs" includes all controlled drugs or substances identified
and listed in the Controlled Substances Act of 1970, as amended, which includes but
is not limited to: narcotics, depressants, stimulants, cocaine, hallucinogens ad cannabis
(marijuana, hashish, and hashish oil). The use of illegal drugs or the abuse of
prescription drugs by persons employed by, assigned or detailed to the Agency may
adversely affect the national security; may have a serious damaging effect on the
safety and the safety of others; and may lead to criminal prosecution. Such use of
drugs either within or outside Agency controlled facilities is prohibited.
Physical Security Policies
The physical security program at NSA provides protection for classified material
and operations and ensures that only persons authorized access to the Agency's
spaces and classified material are permitted such access. This program is concerned
not only with the Agency's physical plant and facilities, but also with the internal
and external procedures for safeguarding the Agency's classified material and activities.
Therefore, physical security safeguards include Security Protective Officers,
fences, concrete barriers, access control points, identification badges, safes, and the
compartmentalization of physical spaces. While any one of these safeguards
represents only a delay factor against attempts to gain unauthorized access to NSA
spaces and material, the total combination of all these safeguards represents a
formidable barrier against physical penetration of NSA. Working together with personnel
security policies, they provide "security in depth."
The physical security program depends on interlocking procedures. The responsibility
for carrying out many of these procedures rests with the individual. This means
you, and every person employed by, assign, or detailed to the Agency, must assume
the responsibility for protecting classified material. Included in your
responsibilities are: challenging visitors in operational areas; determining "need-to-know;"
limiting classified conversations to approved areas; following established
locking and checking procedures; properly using the secure and non-secure telephone
systems; correctly wrapping and packaging classified data for transmittal; and
placing classified waste in burn bags.
The NSA Badge
Even before you enter an NSA facility, you have a constant reminder of security--the
NSA badge. Every person who enters an NSA installation is required to wear
an authorized badge. To enter most NSA facilities your badge must be inserted into
an Access Control Terminal at a building entrance and you must enter your
Personal Identification Number (PIN) on the terminal keyboard. In the absence of
an Access Control Terminal, or when passing an internal security checkpoint, the
badge should be held up for viewing by a Security Protective Officer. The badge must
be displayed at all times while the individual remains within any NSA installation.
NSA Badges must be clipped to a beaded neck chain. If necessary for the safety of
those working in the area of electrical equipment or machinery, rubber tubing
may be used to insulate the badge chain. For those Agency personnel working in
proximity to other machinery or equipment, the clip may be used to attach the
badge to the wearer's clothing, but it must also remain attached to the chain.
After you leave an NSA installation, remove your badge from public view, thus
avoiding publicizing your NSA affiliation. Your badge should be kept in a safe place
which is convenient enough to ensure that you will be reminded to bring it with you
to work. A good rule of thumb is to afford your badge the same protection you
give your wallet or your credit cards. DO NOT write your Personal Identification
Number on your badge.
If you plan to be away from the Agency for a period of more than 30 days, your
badge should be left at the main Visitor Control Center which services your facility.
Should you lose your badge, you must report the facts and circumstances
immediately to the Security Operations Center (SOC) (963-3371s/688-6911b) so
that your badge PIN can be deactivated in the Access Control Terminals. In the
event that you forget your badge when reporting for duty, you may obtain a
"non-retention" Temporary Badge at the main Visitor Control Center which serves
your facility after a co-worker personally identifies your and your clearance has
been verified.
Your badge is to be used as identification only within NSA facilities or other
government installations where the NSA badge is recognized. Your badge should
never be used outside of the NSA or other government facilities for the purpose
of personal identification. You should obtain a Department of Defense identification
card from the Civilian Welfare Fund (CWF) if you need to identify yourself as a
government employee when applying for "government discounts" offered at various
commercial establishments.
Your badge color indicates your particular affiliation with NSA and your level of
clearance. Listed below are explanations of the badge colors you are most likely to
see:
Green (*) Fully cleared NSA employees and certain military assignees.
Orange (*) (or Gold) Fully cleared representative of other government agencies.
Black (*) Fully cleared contractors or consultants.
Blue Employees who are cleared to the SECRET level while awaiting completion of
their processing for full (TS/SI) clearance. These Limited Interim
Clearance (LIC) employees are restricted to certain activities while inside a secure area.
Red Clearance level is not specified, so assume the holder is uncleared.
* - Fully cleared status means that the person has been cleared to the Top Secret (TS)
level and indoctrinated for Special Intelligence (SI).
All badges with solid color backgrounds (permanent badges) are kept by individuals
until their NSA employment or assignment ends. Striped badges ("non-retention" badges)
are generally issued to visitors and are returned to the Security Protective Officer upon
departure from an NSA facility.
Area Control
Within NSA installations there are generally two types of areas, Administrative and
Secure. An Administrative Area is one in which storage of classified information
is not authorized, and in which discussions of a classified nature are forbidden. This
type of area would include the corridors, restrooms, cafeterias, visitor control
areas, credit union, barber shop, and drugstore. Since uncleared, non-NSA personnel
are often present in these areas, all Agency personnel must ensure that no
classified information is discussed in an Administrative Area.
Classified information being transported within Agency facilities must be placed
within envelopes, folders, briefcases, etc. to ensure that its contents or classification
markings are not disclosed to unauthorized persons, or that materials are not
inadvertently dropped enroute.
The normal operational work spaces within an NSA facility are designated
Secure Areas. These areas are approved for classified discussions and for the
storage of classified material. Escorts must be provided if it is necessary for
uncleared personnel (repairmen, etc.) to enter Secure Areas, an all personnel
within the areas must be made aware of the presence of uncleared individuals.
All unknown, unescorted visitors to Secure Areas should be immediately challenged
by the personnel within the area, regardless of the visitors' clearance level (as
indicated by their badge color).
The corridor doors of these areas must be locked with a deadbolt and all classified
information in the area must be properly secured after normal working hours or
whenever the area is unoccupied. When storing classified material, the most
sensitive material must be stored in the most secure containers. Deadbolt keys for
doors to these areas must be returned to the key desk at the end of the workday.
For further information regarding Secure Areas, consult the Physical Security Division
(M51) or your staff Security Officer.
Items Treated As Classified
For purposes of transportation, storage and destruction, there are certain types
of items which must be treated as classified even though they may not contain
classified information. Such items include carbon paper, vu-graphs, punched machine
processing cards, punched paper tape, magnetic tape, computer floppy disks,
film, and used typewriter ribbons. This special treatment is necessary since a visual
examination does not readily reveal whether the items contain classified
information.
Prohibited Items
Because of the potential security or safety hazards, certain items are prohibited
under normal circumstances from being brought into or removed from any NSA
installation. These items have been groped into two general classes. Class I
prohibited items are those which constitute a threat to the safety and security of
NSA/CSS personnel and facilities. Items in this category include:
Firearms and ammunition
Explosives, incendiary substances, radioactive materials, highly volatile materials,
or other hazardous materials
Contraband or other illegal substances
Personally owned photographic or electronic equipment including microcomputers,
reproduction or recording devices, televisions or radios.
Prescribed electronic medical equipment is normally not prohibited, but requires
coordination with the Physical Security Division (M51) prior to being brought into
any NSA building.
Class II prohibited items are those owned by the government or contractors which
constitute a threat to physical, technical, or TEMPEST security. Approval by
designated organizational officials is required before these items can be brought
into or removed from NSA facilities. Examples are:
Transmitting and receiving equipment
Recording equipment and media
Telephone equipment and attachments
Computing devices and terminals
Photographic equipment and film
A more detailed listing of examples of Prohibited Items may be obtained from your
Staff Security Officer or the Physical Security Division (M51).
Additionally, you may realize that other seemingly innocuous items are also
restricted and should not be brought into any NSA facility. Some of these items
pose a technical threat; others must be treated as restricted since a visual
inspection does not readily reveal whether they are classified. These items include:
Negatives from processed film; slides; vu-graphs
Magnetic media such as floppy disks, cassette tapes, and VCR videotapes
Remote control devices for telephone answering machines
Pagers
Exit Inspection
As you depart NSA facilities, you will note another physical security safeguard--the
inspection of the materials you are carrying. This inspection of your materials,
conducted by Security Protective Officers, is designed to preclude the inadvertent
removal of classified material. It is limited to any articles that you are carrying out
of the facility and may include letters, briefcases, newspapers, notebooks, magazines,
gym bags, and other such items. Although this practice may involve some
inconvenience, it is conducted in your best interest, as well as being a sound
security practice. The inconvenience can be considerably reduced if you keep to a
minimum the number of personal articles that you remove from the Agency.
Removal Of Material From NSA Spaces
The Agency maintains strict controls regarding the removal of material from its
installations, particularly in the case of classified material.
Only under a very limited and official circumstances classified material be removed
from Agency spaces. When deemed necessary, specific authorization is required
to permit an individual to hand carry classified material out of an NSA building to
another Secure Area. Depending on the material and circumstances involved, there
are several ways to accomplish this.
A Courier Badge authorizes the wearer, for official purposes, to transport classified
material, magnetic media, or Class II prohibited items between NSA facilities.
These badges, which are strictly controlled, are made available by the Physical
Security Division (M51) only to those offices which have specific requirements
justifying their use.
An Annual Security Pass may be issued to individuals whose official duties require
that they transport printed classified materials, information storage media, or Class
II prohibited items to secure locations within the local area. Materials carried by an
individual who displays this pass are subject to spot inspection by Security
Protective Officers or other personnel from the Office of Security. It is not
permissible to use an Annual Security Pass for personal convenience to circumvent
inspection of your personal property by perimeter Security Protective Officers.
If you do not have access to a Courier Badge and you have not been issued an
Annual Security Pass, you may obtain a One-Time Security Pass to remove
classified materials/magnetic media or admit or remove prohibited items from an
NSA installation. These passes may be obtained from designated personnel in your
work element who have been given authority to issue them. The issuing official
must also contact the Security Operations Center (SOC) to obtain approval for the
admission or removal of a Class I prohibited item.
When there is an official need to remove government property which is not magnetic
media, or a prohibited or classified item, a One-Time Property Pass is used.
This type of pass (which is not a Security Pass) may be obtained from your element
custodial property officer. A Property Pass is also to be used when an individual
is removing personal property which might be reasonably be mistaken for unclassified
Government property. This pass is surrendered to the Security Protective
Officer at the post where the material is being removed. Use of this pass does
not preclude inspection of the item at the perimeter control point by the Security
Protective Officer or Security professionals to ensure that the pass is being used correctly.
External Protection Of Classified Information
On those occasions when an individual must personally transport classified material
between locations outside of NSA facilities, the individual who is acting as the
courier must ensure that the material receives adequate protection. Protective
measures must include double wrapping and packaging of classified information,
keeping the material under constant control, ensuring the presence of a second
appropriately cleared person when necessary, and delivering the material to
authorized persons only. If you are designated as a courier outside the local area,
contact the Security Awareness Division (M56) for your courier briefing.
Even more basic than these procedures is the individual security responsibility to
confine classified conversations to secure areas. Your home, car pool, and public
places are not authorized areas to conduct classified discussions--even if everyone
involved in he discussion possesses a proper clearance and "need-to-know." The
possibility that a conversation could be overheard by unauthorized persons dictates
the need to guard against classified discussions in non-secure areas.
Classified information acquired during the course of your career or assignment to
NSA may not be mentioned directly, indirectly, or by suggestion in personal diaries,
records, or memoirs.
Reporting Loss Or Disclosure Of Classified Information
The extraordinary sensitivity of the NSA mission requires the prompt reporting
of any known, suspected, or possible unauthorized disclosure of classified
information, or the discovery that classified information may be lost, or is not
being afforded proper protection. Any information coming to your attention concerning
the loss or unauthorized disclosure of classified information should be reported
immediately to your supervisor, your Staff Security Officer, or the Security Operations
Center (SOC).
Use Of Secure And Non-Secure Telephones
Two separate telephone systems have been installed in NSA facilities for use
in the conduct of official Agency business: the secure telephone system (gray telephone)
and the outside, non-secure telephone system (black telephone). All NSA personnel must
ensure that use of either telephone system does not jeopardize the security of
classified information.
The secure telephone system is authorized for discussion of classified information.
Personnel receiving calls on the secure telephone may assume that the caller is
authorized to use the system. However, you must ensure that the caller has a "need-to-know"
the information you will be discussing.
The outside telephone system is only authorized for unclassified official Agency
business calls. The discussion of classified information is not permitted on this system.
Do not attempt to use "double-talk" in order to discuss classified information over the
non-secure telephone system.
In order to guard against the inadvertent transmission of classified information
over a non-secure telephone, and individual using the black telephone in an area
where classified activities are being conducted must caution other personnel in the
area that the non-secure telephone is in use. Likewise, you should avoid using the
non-secure telephone in the vicinity of a secure telephone which is also in use.
HELPFUL INFORMATION
Security Resources
In the fulfillment of your security responsibilities, you should be aware that there
are many resources available to assist you. If you have any questions or concerns
regarding security at NSA or your individual security responsibilities, your supervisor
should be consulted. Additionally, Staff Security Officers are appointed to the
designated Agency elements to assist these organizations in carrying out their security
responsibilities. There is a Staff Security Officer assigned to each organization;
their phone numbers are listed at the back of this handbook. Staff Security Officers
also provide guidance to and monitor the activities of Security Coordinators and
Advisors (individuals who, in addition to their operational duties within their respective
elements, assist element supervisors or managers in discharging security responsibilities).
Within the Office of Security, the Physical Security Division (M51) will offer you
assistance in matters such as access control, security passes, clearance verification,
combination locks, keys, identification badges, technical security, and the Security
Protective Force. The Security Awareness Division (M56) provides security
guidance and briefings regarding unofficial foreign travel, couriers, special access,
TDY/PCS, and amateur radio activities. The Industrial and Field Security Division
(M52) is available to provide security guidance concerning NSA contractor and field
site matters.
The Security Operations Center (SOC) is operated by two Security Duty Officers
(SDOs), 24 hours a day, 7 days a week. The SDO, representing the Office of
Security, provides a complete range of security services to include direct
communications with fire and rescue personnel for all Agency area facilities.
The SDO is available to handle any physical or personnel problems that may arise,
and if necessary, can direct your to the appropriate security office that can assist you.
After normal business hours, weekends, and holidays, the SOC is the focal point for
all security matters for all Agency personnel and facilities (to include Agency field sites
and contractors). The SOC is located in Room 2A0120, OPS 2A building and the phone
numbers are 688-6911(b), 963-3371(s).
However, keep in mind that you may contact any individual or any division within the
Office of Security directly. Do not hesitate to report any information which may
affect the security of the Agency's mission, information, facilities or personnel.
Security-Related Services
In addition to Office of Security resources, there are a number of professional,
security-related services available for assistance in answering your questions or
providing the services which you require.
The Installations and Logistics Organization (L) maintains the system for the collection
and destruction of classified waste, and is also responsible for the movement
and scheduling of material via NSA couriers and the Defense Courier Service (DCS).
Additionally, L monitors the proper addressing, marking, and packaging of
classified material being transmitted outside of NSA; maintains records pertaining
to receipt and transmission of controlled mail; and issues property passes for the
removal of unclassified property.
The NSA Office of Medical Services (M7) has a staff of physicians, clinical
psychologists and an alcoholism counselor. All are well trained to help individuals help
themselves in dealing with their problems. Counseling services, with referrals to
private mental health professionals when appropriate, are all available to NSA
personnel. Appointments can be obtained by contacting M7 directly. When an
individual refers himself/herself, the information discussed in the counseling sessions is
regarded as privileged medical information and is retained exclusively in M7 unless
it pertains to the national security.
Counselling interviews are conducted by the Office of Civilian Personnel (M3) with
any civilian employee regarding both on and off-the-job problems. M3 is also
available to assist all personnel with the personal problems seriously affecting
themselves or members of their families. In cases of serious physical or emotional
illness, injury, hospitalization, or other personal emergencies, M3 informs concerned
Agency elements and maintains liaison with family members in order to provide
possible assistance. Similar counselling services are available to military assignees
through Military Personnel (M2).
GUIDE TO SECURITY
M51 PHYSICAL SECURITY 963-6651s/688-8293b (FMHQ)
968-8101s/859-6411b (FANX)
CONFIRM and badges Prohibited Items
(963-6611s/688-7411b)
Locks, keys, safes and alarms SOC (963-3371s/688-6911b)
Security/vehicle passes NSA facility protection and compliance
Visitor Control
Inspections
Red/blue seal areas New Construction
Pass Clearances (963-4780s/688-6759b)
M52 INDUSTRIAL AND FIELD SECURITY
982-7918s/859-6255b
Security at contractor field site facilities
Verification of classified mailing addresses for contractor facilities
M53 INVESTIGATIONS 982-7914s/859-6464b
Personnel Interview Program (PIP) Reinvestigations
Military Interview Program (MIP) Special investigations
M54 COUNTERINTELLIGENCE 982-7832s/859-6424b
Security counterintelligence analysis Security compromises
M55 CLEARANCES 982-7900s/859-4747b
Privacy Act Officer (For review of security files) Continued SCI access
Contractor/applicant processing Military access
M56 SECURITY AWARENESS 963-3273s/688-6535b
Security indoctrinations/debriefings Embassy visits
Associations with foreign nationals Briefings (foreign travel,
Security Week ham radio, courier,
Security posters, brochures, etc. LIC, PCS, TDY,
special access, etc.)
Foreign travel approval
Military contractor orientation
Special Access Office (963-5466s/688-6353b)
M57 POLYGRAPH 982-7844s/859-6363b
Polygraph interviews
M509 MANAGEMENT AND POLICY STAFF 982-7885s/859-6350b
STAFF SECURITY OFFICERS (SSOs)
Element Room Secure/Non-Secure
A 2A0852B 963-4650/688-7044
B 3W099 963-4559/688-7141
D/Q/J/N/U 2B8066G 963-4496/688-6614
E/M D3B17 968-8050/859-6669
G 9A195 963-5033/688-7902
K 2B5136 963-1978/688-5052
L SAB4 977-7230/688-6194
P 2W091 963-5302/688-7303
R B6B710 968-4073/859-4736
S/V/Y/C/X C2A55 972-2144/688-7549
T 2B5040 963-4543/688-7364
W 1C181 963-5970/688-7061
GUIDE TO SECURITY-RELATED SERVICES
Agency Anonymity 968-8251/859-4381
Alcohol Rehabilitation Program 963-5420/688-7312
Cipher Lock Repair 963-1221/688-7119
Courier Schedules (local) 977-7197/688-7403
Defense Courier Service 977-7117/688-7826
Disposal of Classified Waste
- Paper only 972-2150/688-6593
- Plastics, Metal, Film, etc 963-4103/688-7062
Locksmith 963-3585/688-7233
Mail Dissemination and Packaging 977-7117/688-7826
Medical Center (Fort Meade) 963-5429/688-7263
(FANX) 968-8960/859-6667
(Airport Square) 982-7800/859-6155
NSA/CSS Information Policy Division 963-5825/688-6527
Personnel Assistance
- Civilian 982-7835/859-6577
- Air Force 963-3239/688-7980
- Army 963-3739/688-6393
- Navy 963-3439/688-7325
Property Passes (unclassified material) 977-7263/688-7800
Psychological Services 963-5429/688-7311
FREQUENTLY USED ACRONYMS/DESIGNATORS
ARFCOS Armed Forces Courier Service (now known as DCS)
AWOL Absent Without Leave
CAO Classification Advisory Officer
COB Close of Business
CWF Civilian Welfare Fund
DCS Defense Courier Service (formerly known as ARFCOS)
DoD Department of Defense
EOD Enter on Duty
FOUO For Official Use Only
M2 Office of Military Personnel
M3 Office of Civilian Personnel
M5 Office of Security
M7 Office of Medical Services
NCS National Cryptologic School
PCS Permanent Change of Station
PIN Personal Identification Number
Q43 Information Policy Division
SDO Security Duty Officer
SOC Security Operations Center
SPO Security Protective Officer
SSO Staff Security Officer
TDY Temporary Duty
UFT Unofficial Foreign Travel
A FINAL NOTE
The information you have just read is designed to serve as a guide to assist you
in the conduct of your security responsibilities. However, it by no means describes
the extent of your obligation to protect information vital to the defense of our nation.
Your knowledge of specific security regulations is part of a continuing process of
education and experience. This handbook is designed to provide the foundation of
this knowledge and serve as a guide to the development of an attitude of security
awareness.
In the final analysis, security is an individual responsibility. As a participant in the
activities of the National Security Agency organization, you are urged to be always
mindful of the importance of the work being accomplished by NSA and of the unique
sensitivity of the Agency's operations.